Privacy Policy (GDPR Compliance)

1. Introduction
At Leyla Abiye, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. This policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.

2. Data We Collect
We may collect the following types of personal data:

Name and surname

Company information

Email address and phone number

Billing and shipping details

Order and payment information

Communication history (emails, messages)

Technical data such as IP address, browser type, and operating system (collected via cookies)

3. How We Use Your Data
Your personal data may be processed for the following purposes:

Processing and fulfilling orders

Providing quotations and responding to inquiries

Managing production and delivery processes

Maintaining invoicing and accounting records

Offering customer service and after-sales support

Complying with legal and regulatory obligations

With your consent, sending marketing updates, promotions, and newsletters

4. Legal Basis for Processing
We process your personal data based on:

Your consent

Performance of a contract

Compliance with legal obligations

Our legitimate business interests (such as improving services and maintaining security)

5. Data Retention
We retain your personal data only as long as necessary for the purposes stated above or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

6. Data Sharing
We may share your personal data with:

Logistics and courier companies for deliveries

Payment service providers

Accounting and financial service providers

Legal authorities when required by law

Customs and international trade authorities (for export orders)

7. International Data Transfers
If your order requires delivery outside the EU or Turkey, your personal data may be transferred internationally. We take all necessary measures to ensure an adequate level of protection in line with GDPR requirements.

8. Your Rights Under GDPR
You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data (“right to be forgotten”)

Restrict or object to processing

Request data portability

Withdraw consent at any time without affecting the lawfulness of prior processing

Lodge a complaint with the relevant data protection authority

9. Cookies
We use cookies to improve website performance and enhance user experience. You can manage or disable cookies in your browser settings, but some features may not function properly if you do so.

10. Contact Us
For any questions or requests regarding this Privacy Policy or your personal data, please contact us:

Email: [email protected]

Address: Meşrutiyet Mah. Matbaacı Osmanbey Sk. No: 19 Sinem Han Asma Kat:3 Osmanbey, Şişli / İstanbul

Effective Date: 08.08.2025